Terms & Conditions

These terms and conditions together with our privacy policy govern your use of our website as well as events, discussion list and other services we provide; by using our website and/or services, you accept these terms in full. If you disagree with these terms or any parts, you must not use our website or services.

The term 'you' refers to the user or viewer of our website. The terms 'The Compassionate Mind Foundation', ‘Foundation’, 'us' or 'we' refers to the owner of the website whose registered office is:

The Compassionate Mind Foundation

Office 29

Riverside Chambers

Full Street




The contents of the pages of this website are for your general information and use only. It is subject to change without notice.

(1) Terms of sale

By placing an order, you are offering to purchase a product on and subject to the following terms and conditions. All orders are subject to availability and confirmation of the order price.

Pricing and availability

Whilst we try and ensure that all details, descriptions and prices which appear on this website are accurate, errors may occur. If we discover an error in the price of any goods which you have ordered, we will inform you of this as soon as possible and give you the option of reconfirming your order at the correct price or cancelling it.


In order to make a purchase on our website, you must have a valid credit or debit card issued by a bank acceptable to us. We use Memberstack and Stripe to handle our membership registration and purchases- please refer to their respective terms of service and privacy policy for further info. We use Eventbrite to handle online event registration and payment – please refer to their terms of service and privacy policy for further info. The Compassionate Mind Foundation retains the right to refuse any request made by you. If your order is accepted, you will receive an order confirmation by email. When placing an order, you undertake that all details you provide to us are true and accurate, that you are an authorised user of the credit or debit card used to place your order and that there are sufficient funds to cover the cost of the goods. The cost of products and services from international accounts may fluctuate. All prices advertised are subject to such changes.


When you place an order, you will receive an acknowledgement e-mail confirming receipt of your order.

All places booked for our events must be paid for prior to attending unless pre-agreed with management. Please note that we cannot confirm your place until we have received payment.

We will confirm the final details of any events 5-7 days before the start date.


For all face-to-face events, lunch provided at the event will be vegetarian and will include eggs, but no meat or fish (though vegan options will also be made available). However, please advise us of any dietary requirements in the notes section whilst booking online and we will do our best to accommodate your request.


Should you be unable to attend the event, please contact our admin team as soon as possible via hello@compassionatemind.co.uk. Refunds, less the Eventbrite administration fee, will be made if cancellations are received in writing up to one month before the event. Any cancellations received after this time will not be eligible for a refund, although we will consider exceptional circumstances.  While refunds for failure to attend cannot be made, you can transfer your event fee to a future event that will take place within 12 months of your booking without an additional penalty.

Please note that information about the event and venue are subject to change and cancellation. Occasionally, an event may have to be cancelled or postponed.  We will try and inform of any changes and cancellations as soon as possible via email.  We cannot be held responsible for any resulting costs you may incur for travel, accommodation, any other related goods or service or other compensation.

(2) Licence to use website, documents or other material downloadable from the website, events or any other services.

Unless otherwise stated, we or our licensors own the intellectual property rights on the website, events, services and material on and available for download from the website and for our events and services.  This material includes, but is not limited to, the design, layout, look, appearance and graphics. Subject to the licence below, all these intellectual property rights are reserved.

You may view, and where permitted download documents and other electronic files which are specifically offered from the website, events and any other services for your own personal use, subject to the restrictions set out below and elsewhere.

Without prior permission in writing, you must not:

(a) republish material (including republication on another website);

(b) sell, rent or sub-licence material;

(c) reproduce, duplicate, copy or otherwise exploit material for commercial purposes;

(d) edit or otherwise modify any material; or

(e) redistribute material except where specifically and expressly permitted.

Please email hello@compassionatemind.co.uk if you would like to request permission.

(3) Acceptable use

You must not use our website or services in any way that causes, or may cause, damage to the website or impairment of the availability or accessibility of the website; or in any way which is unlawful, illegal, fraudulent or harmful, or in connection with any unlawful, illegal, fraudulent or harmful purpose or activity.

You must not use our website or services to copy, store, host, transmit, send, use, publish or distribute any material which consists of (or is linked to) any spyware, computer virus, trojan horse, worm, keystroke logger, rootkit or other malicious computer software.

You must not conduct any systematic or automated data collection activities (including without limitation scraping, data mining, data extraction and data harvesting) on or in relation to our website or services without our express written consent.

You must not use our website or services to transmit or send unsolicited commercial communications.

(4) Restricted access

Access to certain areas of our website is restricted.  We reserve the right to restrict access to other areas of our website, or indeed our whole website, at our discretion.

If we provide you with log in details (i.e. password) to enable you to access restricted areas of our website or other content or services, you must ensure that these details are kept confidential.

You must notify us in writing/email immediately if you become aware of any unauthorised use of your account or password.

You are responsible for any activity on our website arising out of any failure to keep your password confidential and may be held liable for any losses arising from this.

We may disable your log in details at our discretion without notice or explanation.

(5) User generated content

In these terms and conditions, “your user content” means material (including without limitation text, images, audio material, video material and audio-visual material) that you submit to our website, for whatever purpose such as the research register.

You grant to us a worldwide, irrevocable, non-exclusive, royalty-free license to use, reproduce, adapt, publish, translate and distribute your user content in any existing or future media.  You also grant to us the right to sub-license these rights, and the right to bring an action for infringement of these rights.

You warrant and represent that your user content will comply with these terms and conditions.

Your user content must not be illegal or unlawful, must not infringe any third party's legal rights, and must not be capable of giving rise to legal action whether against you or us or a third party (in each case under any applicable law).

Your user content (and its publication on our website) must not:

(a) be libellous or maliciously false;

(b) be obscene or indecent;

(c) infringe any copyright, moral right, database right, trade mark right, design right, right in passing off, or other intellectual property right;

(d) infringe any right of confidence, right of privacy, or right under data protection legislation;

(e) constitute negligent advice or contain any negligent statement;

(f) constitute an incitement to commit a crime;

(g) be in contempt of any court, or in breach of any court order;

(h) be in breach of racial or religious hatred or discrimination legislation;

(i) be in breach of official secrets legislation;

(j) be in breach of any contractual obligation owed to any person;

(k) depict violence in any form;

(l) be pornographic or sexually explicit;

(m) be untrue, false, inaccurate or misleading;

(n) consist of or contain any instructions, advice or other information which may be acted upon and could, if acted upon, cause illness, injury or death, or any other loss or damage;

(o) constitute spam;

(p) be offensive, deceptive, threatening, abusive, harassing, menacing, hateful, discriminatory or inflammatory;

(q) cause annoyance, inconvenience or needless anxiety to any person; or

(r) use the facilities of our website or services to post any content that may bring the Foundation, its members or any third parties into disrepute.

Your user content must be appropriate, respectful and accord with generally accepted standards of etiquette and behaviour on the internet.

You must not use our website or services to link to any website or web page consisting of or containing material that would, were it posted on our website, breach the provisions of these terms and conditions.

You must not submit any user content to the website that is or has ever been the subject of any threatened or actual legal proceedings or other similar complaint.

We reserve the right and may, without any notification, monitor, moderate, edit or remove any or all material or users submitted to our website or services, or stored on our servers, or hosted or published upon our website or services.

(6) Liability

The main purpose of our website, events and services is to provide information. We make every effort to check the accuracy of information. You should note however that the Foundation does not give any warranty that any information will be accurate or up-to-date and the user acknowledges that the information and services offered is offered on an "as is" basis. Any opinions, views, reviews and/or knowledge submitted and published on this website, events or services by any individual user are their own and do not necessarily represent the views, opinions, knowledge and, position of the Foundation.

Whilst we do take reasonable precautions to prevent the occurrence of computer viruses and/or other malicious programmes, we do not guarantee that they will not be present and you should take reasonable precautions against them yourself.

We make no representations about the suitability of the information and services contained on, or accessed via, the website, events or services for any purpose.  Information contained in, or accessible via, the website, events or services changes on a regular basis. We may make improvements or alterations at any time and without notice. From time to time, this website may also include links to other websites. These links are provided for your convenience to provide further information. They do not signify that we endorse the website(s). We have no responsibility for the content of the linked website(s)..

We shall not in any event be liable for any damages (whether indirect, incidental, special, consequential or otherwise) arising out of, or in any way connected with, the use of the website, events or services or with any delayed access to, or inability to use the website, events or services or for any information and services obtained through the website. This does not affect the statutory rights of any person dealing as a consumer nor shall anything in these terms and conditions exclude or limit liability for death or personal injury caused by negligence or for fraudulent misrepresentation.

(7) Breaches of these terms and conditions

Without prejudice to our other rights under these terms and conditions, if you breach these terms and conditions in any way, or if we reasonably suspect that you have breached these terms and conditions in any way, we may:

(a) send you one or more formal warnings;

(b) temporarily suspend your access to the website or services;

(c) permanently prohibit you from accessing the website or services;

(d) block computers using your IP address from accessing the website or services;

(e) contact your internet services provider and request that they block your access to the website or services;

(f) bring court proceedings against you for breach of contract or otherwise;

(g) suspend and/or delete your account with the website or services; and/or

(h) delete and/or edit any or all of your user generated content.

Where we suspend or prohibit or block your access to our website or services, you must not take any action to circumvent such suspension or prohibition or blocking (including without limitation creating and/or using a different account).

(8) Third party websites and hyperlinks

Our website includes hyperlinks to other websites owned and operated by third parties.  These links are not recommendations.  We have no control over the contents of third party websites, and we accept no responsibility for them or for any loss or damage that may arise from your use of them.

(9) Trade marks

Our logo belongs to us.  We give no permission for the use of our logo without express written permission in advance, and such use may constitute an infringement of our rights.

The other registered and unregistered trademarks or service marks on our website are the property of their respective owners. Unless stated otherwise, we do not endorse and are not affiliated with any of the holders of any such rights and as such we cannot grant any license to exercise such rights.

(10) Variation

We may revise these terms and conditions from time-to-time.  Revised terms and conditions will apply to the use of our website from the date of the publication of the revised terms and conditions on our website.  Please check this page regularly to ensure you are familiar with the current version.

(11) Assignment

We may transfer, sub-contract or otherwise deal with our rights and/or obligations under these terms and conditions without notifying you or obtaining your consent.

You may not transfer, sub-contract or otherwise deal with your rights and/or obligations under these terms and conditions.

(12) Severability

If a provision of these terms and conditions is determined by any court or other competent authority to be unlawful and/or unenforceable, the other provisions will continue in effect.  If any unlawful and/or unenforceable provision would be lawful or enforceable if part of it were deleted, that part will be deemed to be deleted, and the rest of the provision will continue in effect.

(13) Exclusion of third-party rights

These terms and conditions are for the benefit of you and us and are not intended to benefit any third party or be enforceable by any third party.  The exercise of our and your rights in relation to these terms and conditions is not subject to the consent of any third party.

(14) Entire agreement

These terms and conditions constitute the entire agreement between you and us in relation to  our website, events and services and supersede all previous agreements.

(15) Law and jurisdiction

These terms and conditions will be governed by and construed in accordance with English law, and any disputes relating to these terms and conditions will be subject to the non-exclusive jurisdiction of the courts of England and Wales.

(16) Our details

The full name of our company is The Compassionate Mind Foundation.

We are a charity registered in England and Wales, Charity Registration Number : 1120364; Company number 05888231

Our address is

The Compassionate Mind Foundation

Markeaton Lodge

c/o University of Derby

Markeaton Street, Derby

DE22 3AW

You can contact us by hello@compassionatemind.co.uk

Version: 29 March 2021